How do I customize my product?

You can personalize your swimsuit from the selection offered (Trawangan, Air or Meno), with an embroidered text on the lower left leg. 

- Go to the product sheet of your choice, in the categories Men Trawangan and Air and Boy Meno, click on the button "Embroider the message of your choice".

- Enter the text of your choice, within the limit of 11 characters, spaces included.

The use of upper and lower case letters will be respected by our team.

- Choose the color of the thread in the drop-down menu

The typography has been defined by our team and you can discover examples directly on the product sheets where the embroidery is available, by clicking on "Embroidery examples and additional information".

What is the cost of an embroidery? 

The embroidery is charged 10€ extra per embroidered product.

What product can I customize? 

Men's swimsuits, Trawangan with elastic waistband and Air with buttoned waistband, as well as Meno boys' swim shorts are available for embroidery.

Unfortunately, swimsuits containing elastane (women's swimsuits, girls' swimsuits and swim trunks) cannot be embroidered because the material is more fragile.

Can I exchange or get a refund on a customized product?

Personalized products are neither exchangeable nor refundable (unless we make an error).

What can I have embroidered? 

You can embroider the text of your choice, within the limit of 11 characters

What colors are available?

The following colors are available for embroidery: Fluorescent orange, fluorescent yellow, navy blue, bright red, hot pink and white.

How long does it take to receive the embroidered product?

Orders with embroidery are shipped within 5 working days maximum.

If you have opted for a store pickup (available in Paris 3), you will be contacted by our team as soon as your order is ready.

For Colissimo deliveries (in France, Belgium, Germany, Spain and Switzerland) or DHL deliveries (in Europe and outside Europe), the usual delivery times apply. You can refer to our summary table.

If my order contains non-embroidered products, when will they be shipped?

The whole order is shipped at the same time, within 5 working days maximum.

Where is the embroidery available?

The embroidery is available online, on our website gilis.com as well as in our Parisian stores. The embroidery is done in our store in Paris 3rd, so in case of request in our store in the 6th, a delay of a few days may be necessary.

Can I have a previously purchased GILI'S swimsuit embroidered?

Yes, only if you go to our store in Paris 3, where the embroidery is done.